Inteligência emocional, bem estar no trabalho e conflito trabalho-família em trabalhadores nas modalidades remota e presencial

Abstract

The objective of the present study was to verify whether there is a difference in the levels of emotional intelligence at work, well-being at work and work-family conflict between groups of workers in remote and in-person modes. A total of 128 people participated in the research, with an average age of 28.6 years (SD= 9.21), a minimum of 19 and a maximum of 69 years, with 74 (57.8%) female participants, 53 (41 .4%) male participants and 1 (0.7%) non-binary participant. Among the work modalities, 56 (43.7%) have already worked in person, but are currently working remotely, 31 (24.2%) have always worked in person, 26 (20.3%) have worked remotely and are working in a remote mode in person and 15 (11.7%) always worked remotely. The instruments used were the Participant Characterization Questionnaire, the Computerized Emotional Intelligence Test for Work (TIIET), the Well-Being at Work Inventory (IBET-13) and the Work-Family Conflict Scale (ECTF). The results indicated that there were no statistically significant differences in the scores of the four groups on the instruments applied. Based on the analysis of the results, it is understood that there was a good adaptation on the part of the participants in their respective work modalities, in which, in general, they report finding advantages in the modalities regardless of the reason why they are in these modalities.