UX Research practices related to Long-Term UX: a Systematic Literature Review

Martinelli, Suéllen Rodolfo; Lopes, Larissa Albano; Zaina, Luciana Aparecida Martinez

dc.contributor.author	Martinelli, Suéllen Rodolfo
dc.contributor.author	Lopes, Larissa Albano
dc.contributor.author	Zaina, Luciana Aparecida Martinez
dc.date.accessioned	2024-01-24T12:50:23Z
dc.date.available	2024-01-24T12:50:23Z
dc.date.issued	2024-01-15
dc.identifier.citation	MARTINELLI, Suéllen Rodolfo; LOPES, Larissa Albano; ZAINA, Luciana Aparecida Martinez. UX Research practices related to Long-Term UX: a Systematic Literature Review. Repositório Institucional da UFSCar, 2024. Dataset. Disponível em: https://repositorio.ufscar.br/handle/ufscar/19136.	*
dc.identifier.uri	https://repositorio.ufscar.br/handle/ufscar/19136
dc.description	Context: The software industry has sought to apply User eXperience (UX) practices that can help maintain a sustainable business. UX practices make it possible to conduct research and make evaluations with users through the application of methods and techniques. But few studies in the literature discuss UX Research practices with Long-Term UX. Objective: The objective of this paper is to identify in the literature what UX Research practices are employed by the software industry and their relationship with Long-Term UX. Methods: We conducted a Systematic Literature Review with string applied in search engines, besides selection criteria and quality assessment applied in the papers. We selected 45 papers that were submitted for the qualitative analysis carried out with coding techniques. Results: 38 UX Research practices were identified and classified between formal and informal practices. We also identified 52 UX methods, techniques, and tools that are used for these UX Research practices. Our findings show that 15 out of 38 practices are related to Long-Term UX. Conclusion: We drew up 14 guidelines for conducting UX Research in the software industry, which includes goals, UX methods, and the means of putting them into practice.	eng
dc.description.sponsorship	Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)	por
dc.description.sponsorship	Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)	por
dc.language.iso	eng	por
dc.publisher	Universidade Federal de São Carlos	por
dc.relation.uri	https://track.authorhub.elsevier.com/?uuid=a4f52d2d-19d7-4ab5-a9a7-e016d3798ca0	por
dc.rights	Attribution-NonCommercial-NoDerivs 3.0 Brazil	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/br/	*
dc.subject	Systematic literature review	eng
dc.subject	User experience	eng
dc.subject	UX research	eng
dc.subject	Long-term UX	eng
dc.subject	Established company	eng
dc.subject	Software startup	eng
dc.title	UX Research practices related to Long-Term UX: a Systematic Literature Review	eng
dc.title.alternative	Práticas de UX Research relacionadas à Long-Term UX: uma Revisão Sistemática da Literatura	por
dc.type	Dataset	por
dc.publisher.initials	UFSCar	por
dc.publisher.program	Programa de Pós-Graduação em Ciência da Computação - PPGCC	por
dc.subject.cnpq	CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO::SISTEMAS DE COMPUTACAO	por
dc.description.sponsorshipId	Processo nº #2020/11441-1, Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP).	por
dc.description.sponsorshipId	Apoio financeiro 309497/2022-1, Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)	por
dc.publisher.address	Câmpus São Carlos	por
dc.contributor.authorlattes	http://lattes.cnpq.br/9978120143458461	por
dc.contributor.authorlattes	http://lattes.cnpq.br/2800383969791582	por
dc.contributor.authorlattes	http://lattes.cnpq.br/0192085115595443	por
dc.publisher.department	Departamento de Computação - DC	por
dc.contributor.authororcid	0000-0002-4421-2940	por
dc.contributor.authororcid	0000-0001-5189-0291	por
dc.contributor.authororcid	0000-0002-1736-544X	por