Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
Abstract
The central theme of this study is the technical and administrative work in education of assistant
position occupants in administration at the Federal University of São Carlos (UFSCar), São
Carlos campus, who have experienced the removal process. We aimed to identify feelings of
pleasure and suffering experienced by servers and verify the defensive strategies they used to
cope with the feelings of suffering arising from the work environment. Under the theoretical
aspect, the study references the dejourian’s Psychodynamics Work, a line of studies that has been
used by different areas of knowledge in the characterization of the elements present in the
experience of the workers. Suffering at work is a ubiquitous phenomenon of nature, and has been
the subject of research in a variety of occupations. From this perspective, the public servant of
Federal Institutions of Higher Education (IFES) covers this scenario. In terms of methodology, a
study was conducted based on exploratory research, qualitative approach, using the case study
method in a sample of eight subjects. The central categories of analysis were suffering, pleasure,
labor relations, recognition and defense strategies of the servers facing labor contingencies. A
thematic content analysis was made, based on various aspects of the daily work of the
administrative assistant, such as the stigma of a public servant; seasonality of managers;
patrimonialist behaviors; taking work thoughts home; political influence; bullying; somatization;
the intensification of work; and the invisibility of middle activities. These were suffering
indicators of servers. Among the pleasure indicators stood out working conditions; the symbolic
fee; the public space for discussion; work in an educational institution. In this plot of pleasure and
suffering, recognition appears as an essential element. It was possible to point to the ambivalence
in labor relations and daily autonomy in the workplace. The main strategies to deal with adversity
and suffering were prioritizing the study; verbalize problems; documenting complaints; coping;
isolation; and indifference. We consider work as a central element in the ability of the worker to
establish himself as a social being. The results allowed the understanding of different aspects of
the work of TAE server, from the experiences of pleasure and suffering, passing by the
intersubjective relations of the same. In the cutting we made, the removal was successful in most
cases, helping this professional category in the redefinition of work, as well as the preservation of
health. However, there were also cases where the removal accentuated possible suffering
experiences. This study made expanding the universe of work psychodynamics knowledge
possible in this professional category, revealing the processes in mental and social-relational
scope involving the meanings of work for man.