Flexibilidade organizacional e gestão de riscos na cadeia de suprimentos para geração de resiliência na cadeia automotiva

Abstract

The high market volatility associated with the search for operational efficiency, the occurrence of risk events and the complexity of operations in enterprises, increase the vulnerability and the risks of disruption in supply chains. The consequences of such disruptions are enhanced by the increasing integration and synchronization of operations, since disturbances in an organization immediately affect the rest of the chain and, consequently, its resilience, not being enough a competition based on cost and quality. In this context, flexibility and supply chain risk management emerged as ways of building resilience, being the objective of this study, to identify how organizations of an automotive supply chain apply practices related to such concepts to increase their resilience. Interviews with directors of three automotive companies were conducted in order to capture the view of professionals directly involved with the research problem studied. The study showed that, beyond the lack of convergence on these subjects in literature, in organizations, there is limited knowledge about them, as well as difficulty implementing associated practices in a structured and integrated way between the areas of the company and supply chain members. Even the centenarian organizations evaluated, do not have a strong culture in supply chain risk management and formal or integrated application of methodologies and practices associated with flexibility and risk management, being their view and approach generally reactive. Beyond the scope of the research, this study can be used as a knowledge base on the conceptual subjects, since it was created a relationship diagram involving the concepts presented, and as a reference for the practical implementation of initiatives associated with them for building resilience in organizations and chains.