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Inovação no setor público: percepção de uso do Sistema Eletrônico de Informações (SEI) por servidores da Pró-Reitoria de Gestão de Pessoas da UFSCar
(Universidade Federal de São Carlos, 2021-02-11)
Public sector innovation is an issue that needs further study, as this approach is more widespread in private organizations. With the historical changes brought about by technological transformations and, more recently, ...
Coalizões no subsistema da política do acordo de Associação Mercosul-União Europeia
(Universidade Federal de São Carlos, 2021-03-01)
The Mercosur - European Union Association Agreement was finalized in June 2019, after approximately 20 years of negotiation. The member countries and other actors had divergent interests and expressed their opposition ...
Impactos da COVID-19 nas práticas de Experiência dos Pacientes em hospitais brasileiros: uma pesquisa de levantamento com os profissionais de saúde
(Universidade Federal de São Carlos, 2021-03-12)
The concept of customer experience has been widespread in different industrial and service sectors as a positive customer experience in relation to a product, brand and services has the ability to increase levels of ...