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Now showing items 31-39 of 39
Práticas de gestão da qualidade em compras: estudos de caso em empresas automotivas
(Universidade Federal de São Carlos, 2020-10-14)
In the last decades with the advent of increasingly demanding consumers, quality has gained prominence among companies. For an organization to satisfy the customer's needs, it must use quality in its products and services, ...
Elementos para avaliação da maturidade de sistemas de medição de desempenho
(Universidade Federal de São Carlos, 2009-03-13)
A performance measurement system is an essential element of management system of any organization to support the achievement of its objectives. Major changes in financial markets, customers' demands, and the social ...
Implantação da gestão da qualidade em uma pequena empresa de base tecnológica por meio de pesquisa-ação
(Universidade Federal de São Carlos, 2010-02-22)
Quality management is showing as one of the main strategies for organizations competitiveness capacity increase, mainly in a dynamic market environment point by a hard competition between products and services suppliers. ...
Melhoria do software de medição de desempenho com base na satisfação do usuário numa empresa de celulose e papel
(Universidade Federal de São Carlos, 2011-04-29)
The performance measurement implementation fails in many companies because of lack of information technology (IT) support. Hence it is obvious that IT is one of the critical success factors for performance measurement ...
A influência da lógica financeira na evolução do seis sigma
(Universidade Federal de São Carlos, 2010-12-17)
The ascension of financialization brought implications on the organizations, because they need to deal with the demands of the financial markets and its shareholders. Parallel to this movement, quality management has been ...
Impactos das práticas da acreditação no desempenho hospitalar: um survey em hospitais do estado de São Paulo
(Universidade Federal de São Carlos, 2013-12-17)
The demand for improving the health care services from social actors (Government, Insurance Companies, Patients and Payers) has carried out the hospitals to implement actions of performance improvement. In Brazil, it occurs ...
Financeirização e gestão da qualidade: estudo de caso em uma empresa de autopeças
(Universidade Federal de São Carlos, 2013-02-26)
From Fordism, we see that the different ways of thinking about organizational objectives influenced the organization of work in factories, and in parallel, quality management has also kept pace with changes in those goals. ...
Práticas de gestão da qualidade na relação cliente-fornecedor em produtos eletrônicos
(Universidade Federal de São Carlos, 2019-02-07)
The electronics industry, as a driver of most other sectors, has been gaining prominence in recent years. The opening of trade barriers has made the market more competitive, which is why it requires a new look at quality ...
Proposta de um conjunto de indicadores para medir o desempenho de um sistema de gestão da qualidade
(Universidade Federal de São Carlos, 2019-05-06)
The Quality Management System (QMS), when efficient, is an important mean for controlling and help to achieve the company goals. To make the QMS efficient, there must be a way to measure, correct and improve the QMS. That ...