• Last mile deliveries of e-commerce orders: a cross analysis of consumers' ans carriers' perceptions. 

      Costa, Débora Grassetti Martins da (Universidade Federal de São Carlos, UFSCar, Programa de Pós-Graduação em Engenharia de Produção - PPGEP-So, Câmpus São Carlos, 30/01/2020)
      The evolution of e-commerce has triggered a true revolution in the market. Due to that, the increase of deliveries changed the urban freight pattern flows and vehicles’ traffic in the cities. These changes have consequences ...