Browsing Engenharia de Produção - EP-So by Subject "Cultura Organizacional"
Now showing items 1-3 of 3
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Papel da cultura organizacional no desenvolvimento do método Customer Success em uma grande empresa de tecnologia do mercado financeiro
(Universidade Federal de São Carlos, UFSCar, , Câmpus Sorocaba, 21/03/2023)Customer Success has been increasingly sought after by companies, it focuses on promoting customer success through a better understanding of their needs and greater engagement with the service flow. CS can influence better ... -
Impacto da adoção do teletrabalho na cultura organizacional de uma corretora de investimentos
(Universidade Federal de São Carlos, UFSCar, , Câmpus Sorocaba, 22/03/2023)With the advance of Covid-19 cases in Brazil, following health recommendations, many companies implemented the telework model. This article seeks to understand the influence of the implementation of this work model on the ... -
Diretrizes de melhoria na relação entre liderança e equipe a partir da percepção dos envolvidos: estudo de caso em uma empresa de consultoria
(Universidade Federal de São Carlos, UFSCar, , Câmpus Sorocaba, 05/02/2023)As leadership teams evolve, new perspectives emerge. There's a deeper interaction between leaders and team members, fostering collaboration and friendship, leading to positive impacts for organizations. This paper aims to ...