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Programas de diversidade de recursos humanos: uma análise sobre sua adoção no Brasil
(Universidade Federal de São Carlos, 2014-08-04)
The purpose of this master´s degree thesis is to analyze the adoption of diversity programs for inclusion of women and blacks in companies in Brazil. We chose to conduct the survey on companies listed on the ranking "Melhores ...
Proposta de indicadores de desempenho de processo e qualidade para unidades produtoras de biodiesel do norte do estado de Mato Grosso
(Universidade Federal de São Carlos, 2011-08-31)
Corporate management has been a major challenge due to the changes of behavior of society as a whole. Much has been discussed in relation to meeting the needs and expectations of customers, models are developed (BSC, Sink ...
Modelagem e meta-heurísticas para o problema de roteamento de veículos com janelas de tempo, múltiplos entregadores e múltiplas viagens em uma empresa de distribuição de bebidas
(Universidade Federal de São Carlos, 2016-03-21)
Vehicle routing problems occur in many practical situations where the pickup and/or delivery
of goods is required. In this context, the present research aims to contribute to the study of
logistic operations that arise ...
Distribuição de combustíveis no estado de São Paulo: estruturas de governança e oportunismo
(Universidade Federal de São Carlos, 2012-10-26)
This work is directed to the study of transactions governance adopted by fuel distributors in the State of Sao Paulo with retail market sellers or gas stations. The applied theoretical approach lies on studies of New ...
Organização do trabalho e controle em teleatendimento: o caso de uma empresa de cobrança
(Universidade Federal de São Carlos, 2010-05-31)
The purpose of this study was to explore the peculiarities of the work organization and the different ways of control that were observed in the call center operator s activity. The theoretical-methodological focus that led ...
Proposição de um método de gestão da satisfação dos clientes baseado na integração das normas ISO 9001, ISO/TS 16949 e NBR 15100
(Universidade Federal de São Carlos, 2013-12-02)
The measurement of customer satisfaction has become a process of extreme importance to organizations on the competitive landscape in which they find themselves today. For this reason, there is a variety of publications of ...
A dupla visão da ginástica laboral no corte manual de cana-de-açúcar: profissionais e cortadores
(Universidade Federal de São Carlos, 2010-09-24)
The rural working activity subdues the worker to weather variations, the risk of venomous animals bites, sweating which leads to dehydration and most of all the intense muscular activity which causes damages to the physical ...
O desenvolvimento da viticultura irrigada na região de Juazeiro - BA e Petrolina - PE: o trabalho na contramão do discurso dominante
(Universidade Federal de São Carlos, 2013-06-20)
This work aims to explain the dynamic of the production of fruit in the São Francisco Valley, mainly through the analysis of the working process. Basically, the appreciation and the accumulation of capitals rise from the ...
Estratégia de produção em microempresas de marcenaria
(Universidade Federal de São Carlos, 2012-06-01)
Apparently, the small wood furniture factories have an outdated organization of production, however, they are active in the market for quite some time. In order to understand how the manufacturing strategy of small wood ...
Análise econômica do sistema de produção ILP-integração lavoura pecuária em uma unidade de pesquisa avançada da EMBRAPA do Mato Grosso
(Universidade Federal de São Carlos, 2011-08-23)
The purpose of the study was to evaluate the economic viability of Crop-Livestock Integration System (SILP) in a experimental unit of EMBRAPA, stade of Mato Grosso, Brazil. The research was held on 100 hectare farm area ...