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Impactos das práticas da acreditação no desempenho hospitalar: um survey em hospitais do estado de São Paulo
(Universidade Federal de São Carlos, 2013-12-17)
The demand for improving the health care services from social actors (Government, Insurance Companies, Patients and Payers) has carried out the hospitals to implement actions of performance improvement. In Brazil, it occurs ...
Gestão da qualidade em serviços médico-hospitalares de pequeno e médio porte: pesquisa-ação e sistemática para implantação da acreditação hospitalar
(Universidade Federal de São Carlos, 2011-02-16)
The brazilian s Public Health System is characterized, in general, by precarity from its procedure and its services. This situation can be observed in the high time of waiting by an appointment, in the lack of beds, in the ...