The service sector has gained prominence both in the Brazilian and in the world’s economies, impelling organizations to seek excellence in their service. Faced with this need, in the banking sector, institutions have ...

This research explores the ways through which a network of actors inside (e.g. administrators, professors, students, departments) and outside (e.g. governments, corporations, multilateral organizations, private foundations) ...

To physically distribute finished goods, shippers can hire third-party logistics (3PL) in order to meet the forecasted demand by the customers. Nevertheless, the contract made between shippers and 3PL is based on decisions ...

This dissertation addresses the problem of designing a humanitarian supply network. With this purpose, a mixed integer linear programming model is proposed, which aims at maximizing the covering of demand in the affected ...

Forecasting financial losses and making decisions to avoid or reduce them has been a challenge for every investor. On one hand, due to the availability of data and its simple implementation, technical analysis methods ...

This paper presents a case study on the restructuring process of a Brazilian operation of a century-old Fortune 500 American multinational manufacturer of industrial equipment. The focus of the work lies with the dissonance ...

The use of technology to improve the process of teaching and learning is a well-known practice, young people have shown increasing interest in the use of computers and mobile devices as support classes. To encourage this ...

The curricular adaptations contribute to the development of Assistive Technologies and these to support the process of Inclusive Education. The education system, at its different levels, needs to be able to provide tools ...

Progressive Web App (PWA) is a new approach to the development of mobile applications (apps) which was proposed by Google in 2015. It combines technology resources of both web and native apps. Meta-design is an End-User ...

Given the network traffic growth, due to applications that heavily use computational cloud infrastructure, the need for improving the monitoring traffic techniques has increased. For traffic engineering, it is essential ...