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listelement.badge.dso-typeItem, Caracterização da logística de distribuição de hortaliças orgânicas na cidade de São Paulo(Universidade Federal de São Carlos, 2009-07-02) Terrazzan, Priscila; Valarini, Pedro José; https://lattes.cnpq.br/9101386053957180; https://lattes.cnpq.br/0072562165481454Organic production plays a key role in agro-social development, and in commercialization, distributors are of essential importance for the supply to the sale points of organic products. In that way, this dissertation investigates the key factors of the logistics of distribution of organic horticultural products in the city of São Paulo. The research was developed between April and October 2008, when were interviewed the representatives of supermarkets and of the distribution companies of organic products. Qualitatively, the work was done through the theoretical review, construction of forms and inferences on the information given by interviewees. The quantitative stage was the application form and the analysis and relations of data, to identify particularly: main actors representative of the distribution chain and their characteristics, how the management of logistics activity is done, the level of performance of distribution system. The result showed that these distribution systems, satisfy, in part, to technological and operational requirements for the supply to the supermarket. Three major groups represent the supermarket sector and their supply is basically made by eleven distribution companies, eight of which participated in the survey and provide an average of 1,187,000 units of fruit and vegetables per month. Supermarkets absorb 89% of the total sold by distributors. The performance of the distribution system is a little short of satisfying the supermarket, requiring better techniques for handling and transport. The distributors are going professional on the corporate planning and to work with the integration of the sectors of the company, which will require an optimization of its processes of operation and management. In this sense, they search for work with the development of the supply chain. Logistics activities are little measured and there is a low efficiency in carrying capacity of vehicles (the overall average is 77.5%). The availability of load return is less than 50%, and the cost of transport represents an average of 11.88% of sales of these distributors. The logistical successful arrangements may serve as a reference to the benchmarking of agents of the organic sector to the improvement of its logistics distribution.listelement.badge.dso-typeItem, APQP: caracterização da aplicação da metodologia de gestão de desenvolvimento de produtos em fornecedores dos setores de linha branca e automotivo(Universidade Federal de São Carlos, 2009-07-02) Pimenta, Laura Cunha Neto; Pereira, Neocles Alves; https://lattes.cnpq.br/3744216524256924The exchange of knowledge and optimization of resources optimism are increasingly needed necessaries for companies´ Product Delevopment Process (PDP). The Product Quality Advanced Planning (APQP) is a structured method, contained in Norm ISO/TS 16:949:2002, which aims to define and execute the actions required for a PDP in order to ensure that the product satisfies the customer. It´s greatest contribution is to facilitate communication among all people and activities. Although the APQP has been used primarily by the automotive industry, the possibility to apply this method for the white goods industry is considered, mainly due to this industry has been precursor of many methods, such as lean production. Furthermore, the search for a developing standardized products method could facilitate the work of automotive and white goods suppliers. The lean production has also contributed to the optimization of resources and administrative proceedings in these industries. Thus, this standardized method could include the use of some lean production tools. The aim of this work is to characterize the use of APQP in white goods and automotive industries suppliers and more specifically, to evaluate the possible failures in these suppliers product development process, and to discuss the importance of tools in each step of APQP and the application of these to white goods industry. The hypotheses were made concerning the possible simplification of this standard method, the integration of areas, the knowledge obtained in the implementation of APQP and facilities of lean production and six sigma for the implementation of APQP. The chosen method for this work was the description of five case studies made in companies of the electro electronic and chemical fields, which are suppliers of both industries cited. In these companies a representative of the automotive and one of white goods industry were interviewed. The research finds that it´s possible to use the APQP method in the white goods as well as it shows white goods companies which have already requested it to suppliers. It also describes the PDPs of each company, highlights the major failures in the methods used and describes an overview of the automotive and white goods industries PDPs. A proposal to APQP application with some lean production tools is presented in the final chapters.