Drivers ou limitadores da gestão de operações de PD&I? uma proposta de caracterização para institutos e centros de pesquisa e tecnologia

Abstract

The literature lacks details on how research and technology organizations (RTOs) of innovation systems in formation can coordinate resources, processes and practices, directing them to improve performance and competitiveness. In this thesis, concepts about success factors, challenges and managerial constraints are unfolded to elaborate an analysis model of Research, Development and Innovation (RD&I) operations management dynamics in Brazilian RTOs for the characterization of factors (drivers and constraints) that affect it. Its constructs are based on: i) operational components, managerial dimensions and articulations, representative of theirs specificities, systematically collected from specialized literature focused on the study objects, from the theory on complex adaptive systems and from contributions of an exploratory case study conducted in an university center of research and technology; and ii) propositions about relations that are established between managerial dimensions and articulations present in the operational dynamics of RD&I. They were verified by means of a detailed application, in a case study conducted in a research and technology institute of São Paulo, proving to be viable to the understanding proposed in the context studied, with considerations about its aspects that can be improved and that may be increased by new applications. This thesis raises up some recommendations and reflections for the strengthening of intra and inter-institutional articulations effectiveness for the cases conducted, confirming the usefulness and the originality of the model for the characterization of factors that affect the management of RD&I operations in RTOs.