O sofrimento psíquico no trabalho em profissionais de saúde mental: estudo de caso em um CAPS adulto no interior do estado do Paraná
Abstract
This research aims to investigate the psychic suffering of these professionals
who work supporting the mental health of the assisted population and, as
specific objectives, to identify the different dimensions of psychic suffering
linked to the work of these workers, understand how they deal with mental
suffering and identify aspects of suffering and pleasure at work. It is a
qualitative, interpretative and empirical research, using as instruments
participant observation, semi-structured interviews and application of the
Inventory of Risks of Pathogenic Suffering at Work (IRIS), the latter being used
to analyze three factors closely related to work: usefulness, unworthiness and
recognition, which refer respectively to the feeling of appreciation and
satisfaction at work, feeling of injustice and dissatisfaction and finally, feeling
admired and accepted with their work; the interviews allowed to investigate
details of the daily work routine, as well as affections involved in this dimension,
and were worked from the Thematic Content Analysis; the participant
observation occurred during 14 days in all shifts (morning/afternoon/night) and
days of the week (including Saturday and Sunday) through the monitoring of
workers and questioning when the researcher felt necessary and allowed to
understand the routine of the Institution, aspects of the prescribed work and the
real work. The discussion of the results was supported by the theoretical
referential of Work Psychology, Psychodynamics of Work and Psychosocial
Care; we also used the Marxist conception of work as the basis of our
theoretical referential. This research made it possible to understand that the
pathogenic suffering of the participating workers has its source in emotional
wear, causes of frustration and sadness, in the overload for a volume of work of
a city that needs more CAPS Adult, in the fragmented work being taken by dead
work and precarious bonds; but also a work activity capable of bringing
satisfaction to the extent that the living work and the praxis allow the
transformation of reality and promote greater learning; the research provided
the perception that the dialectic pleasure / suffering is present in work
relationships, permeated by living work and dead work.
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