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Modelo para o estímulo à criação de spin-offs acadêmicas baseado em ecossistemas empreendedores
(Universidade Federal de São Carlos, 2015-11-20)
This paper presents a model which aims to stimulate the creation of academic spin-offs by Brazilian Scientific and Technological Institutions (STI), based on experiences of the University of Georgia, University of California, ...
Capacidades dinâmicas a partir da gestão do conhecimento e da aprendizagem organizacional: em busca de desempenhos superiores
(Universidade Federal de São Carlos, 2014-03-17)
The area of Strategic Planning seeks to understand how the company creates and maintains competitive advantage, considering factors external and internal constraints. Among these, the lines of thought related to the Resource ...
Competitividade do complexo agroindustrial do leite de búfala no estado de São Paulo
(Universidade Federal de São Carlos, 2013-02-28)
This study aimed to analyze the drivers of competitiveness in the chain of water buffalo milk in the State of Sao Paulo. It also aimed to recognize the key players, distinguish and analyze the dynamics of the operation and ...
Programação da produção em máquina única com setup dependente da sequência e terceirização permitida: uma abordagem de otimização por colônia de formigas
(Universidade Federal de São Carlos, 2014-02-18)
Many scheduling problems found in the literature are classified as NP-Hard, which means that the computational costs of the solutions within known exact mathematical methods can be very time consuming. In the case of partial ...
Redução de lead time em ambiente de fabricação sob encomenda por meio da abordagem Quick Response Manufacturing (QRM)
(Universidade Federal de São Carlos, 2014-02-25)
In the latest decades, companies have faced important and increasing challenges set by globalization in product markets and production factors. This way, consumers become highly demanding and are always searching for new ...
Evidências de lean healthcare em hospitais brasileiros
(Universidade Federal de São Carlos, 2015-02-24)
Studies show that healthcare sector in Brazil is a highlighted sector in the current scenario of the country, mainly due to dissatisfaction of the population with respect to the services provided. This sector is under ...
Programas de diversidade de recursos humanos: uma análise sobre sua adoção no Brasil
(Universidade Federal de São Carlos, 2014-08-04)
The purpose of this master´s degree thesis is to analyze the adoption of diversity programs for inclusion of women and blacks in companies in Brazil. We chose to conduct the survey on companies listed on the ranking "Melhores ...
Distribuição de combustíveis no estado de São Paulo: estruturas de governança e oportunismo
(Universidade Federal de São Carlos, 2012-10-26)
This work is directed to the study of transactions governance adopted by fuel distributors in the State of Sao Paulo with retail market sellers or gas stations. The applied theoretical approach lies on studies of New ...
Organização do trabalho e controle em teleatendimento: o caso de uma empresa de cobrança
(Universidade Federal de São Carlos, 2010-05-31)
The purpose of this study was to explore the peculiarities of the work organization and the different ways of control that were observed in the call center operator s activity. The theoretical-methodological focus that led ...
Proposição de um método de gestão da satisfação dos clientes baseado na integração das normas ISO 9001, ISO/TS 16949 e NBR 15100
(Universidade Federal de São Carlos, 2013-12-02)
The measurement of customer satisfaction has become a process of extreme importance to organizations on the competitive landscape in which they find themselves today. For this reason, there is a variety of publications of ...