Search
Now showing items 1-1 of 1
Fatores que afetam o suporte fornecido pela medição de desempenho ao processo de melhoria contínua em empresas certificadas ISO 9001.
(Universidade Federal de São Carlos, 2005-08-11)
The aim of this dissertation was to investigate empirically which factors are affecting the support given by the performance measurement to the continuous improvement
process within ISO 9001 registered companies. The ...