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Now showing items 11-17 of 17
Geração de riqueza em empresas vencedoras do PNQ: uma análise usando o EVA
(Universidade Federal de São Carlos, 2010-12-21)
The poor financial performance of some quality award winners in different countries arises the interest of researchers to investigate why that happened. The majority of this kind of investigations was carried out in United ...
Identificação dos fatores críticos para a aplicação de técnicas multivariadas em projetos Seis Sigma : estudo de casos
(Universidade Federal de São Carlos, 2012-02-27)
The organizations face problematic situations that involve the analysis of a significant number of correlated variables to reduce the variability of production processes. There are many approaches, methods and techniques ...
Práticas de gestão da qualidade na relação cliente-fornecedor em produtos eletrônicos
(Universidade Federal de São Carlos, 2019-02-07)
The electronics industry, as a driver of most other sectors, has been gaining prominence in recent years. The opening of trade barriers has made the market more competitive, which is why it requires a new look at quality ...
Proposta de um conjunto de indicadores para medir o desempenho de um sistema de gestão da qualidade
(Universidade Federal de São Carlos, 2019-05-06)
The Quality Management System (QMS), when efficient, is an important mean for controlling and help to achieve the company goals. To make the QMS efficient, there must be a way to measure, correct and improve the QMS. That ...
A influência da lógica financeira na evolução do seis sigma
(Universidade Federal de São Carlos, 2010-12-17)
The ascension of financialization brought implications on the organizations, because they need to deal with the demands of the financial markets and its shareholders. Parallel to this movement, quality management has been ...
Impactos das práticas da acreditação no desempenho hospitalar: um survey em hospitais do estado de São Paulo
(Universidade Federal de São Carlos, 2013-12-17)
The demand for improving the health care services from social actors (Government, Insurance Companies, Patients and Payers) has carried out the hospitals to implement actions of performance improvement. In Brazil, it occurs ...
Financeirização e gestão da qualidade: estudo de caso em uma empresa de autopeças
(Universidade Federal de São Carlos, 2013-02-26)
From Fordism, we see that the different ways of thinking about organizational objectives influenced the organization of work in factories, and in parallel, quality management has also kept pace with changes in those goals. ...