A influência da lógica financeira na evolução do seis sigma

Abstract

The ascension of financialization brought implications on the organizations, because they need to deal with the demands of the financial markets and its shareholders. Parallel to this movement, quality management has been gaining ground in organizations, from different approaches and the latest called Six Sigma. Faced with these two themes, the objective of this dissertation is to investigate the influence of the financial logic in the Six Sigma. To achieve the objective was used Lakatos s Program and a quantitative approach. For this, a exploratory study was conducted based on secondary data, from a documentary research. This research consisted of a detailed investigation of how Six Sigma has been addressed in the events promoted by the International Quality & Productivity Center (IQPC), limiting the analysis of events in Brazil and the United States in the period 2003-2010. Data analysis involved the following steps: examining the profile of the speakers, analysis of the subjects covered in the lectures and analysis of the presentations related to the financial logic. The main results of this study, after analysis and interpretation of information of the documental research, proved the existence of the influence of financial logic in the evolution of Six Sigma in organizations. Among the features of the presence financial logic in Six Sigma, we can mention: seeking opportunities for financial gain in the short term, the possibility of a rapid change of investment to another that is eventually mean higher financial gains, focus on transparency and financial procedures consistency of financial statements of the plans, recognition and reward of the specialists linked to the achievement of high financial goals, the implementation of downsizing strategies, among others.