Melhoria dos processos de manutenção em prédios públicos
Abstract
To avoid the maintenance, in other words, to look for forms of avoiding the flaws and not of
correcting them. This concept summarizes the current scenery of the function maintenance. It
is known that the maintenance activities generate great earnings to the productive processes.
Being like this, the maintenance contributes in an essential way to the conservation,
valorization, increase of the productivity, in addition the lack of the same can generate great
economical problems, social and environmental. Regarding the property maintenance, it is
verified that this is still on this side of the ideal. The objective of this work is now it of
evaluating the processes used in public entities for accomplishment of the activities of
property maintenance. For this end, studies of the bibliography were accomplished related to
the maintenance in addition case studies in three entities of the indirect public administration,
located in the city of São Carlos/SP. The results obtained through the observations, ally to the
bibliographical references contributed to map the processes now developed by the studied
entities, in addition to identify the "bottlenecks", in other words, limitations of the efficiency
capacity inside of the necessary processes for accomplishment of the services of property
maintenance. Finally, some points for improvement of the installment of the services of
property maintenance were proposed.