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Inclusão escolar e planejamento educacional individualizado: avaliação de um programa de formação continuada para educadores
(Universidade Federal de São Carlos, 2013-12-02) Valadão, Gabriela Tannús; Mendes, Enicéia Gonçalves; https://lattes.cnpq.br/0248341559503184
In several countries that adopt education inclusion policy, there is a device, usually provided by the legislation, called Individual Educational Plan (IEP). Its purpose is to monitor the course of the students with disabilities throughout their schooling process. In the Brazilian federal legislation, there is no policy device to ensure that these students have an IEP based on their needs. The present study raised the question of how to qualify teachers for this task. The aim was to develop, to implement and to evaluate a continuing training program for special education teachers, focusing on IEP for disability students, in a public school system. The study was conducted with 34 Special Education teachers in 2012 based on collaborative action-research and involved five steps: 1) conduction of ethical procedures; 2) diagnosis of the initial stage of assessment procedures and educational plan of the selected municipality; 3) development of the training program; 4) implementation; and 5) evaluation of the program s social validity. Interviews were conducted and 200 planning documents were analyzed, named as individual development plan (IDP), existing before the program. The interviews aimed to describe how educators planned to target public education Special Education before program. There were realized observation and recording in field s diaries, based on theoretical content and application to real cases of students, besides filming to record plan making during the course. Recourse was had collective interview and closed questionnaire to evaluate the program with the participants. The data analysis, based on content analysis was carried out to present as results: a) a description of assessment process and educational planning for target students of Special Education (TSSE) before the program; b) a description of the assessment process and collaborative planning performed during the program, with the presentation of 12 case studied; and c) analysis of appreciation measures by the participants about the training program. Results indicated that, existing IDP before the program referred only to special instruction in multifunctional resources class (MRC), with few indications for teaching in regular class,. Planning was often incomplete and/or repetitive. The participants studied various models based on the literature of the area, and built collaboratively 12 IEP documents for their students with disability. At the end, they indicated that they appreciated the training program. The results indicated that the quality of IEP affected by lack of articulation and collaboration across professionals of Education, Special Education and Health. This kind of initiative is generally dependent on the will of professionals since there is no requirement to have this practice. The lack of training and working conditions enabling multidisciplinary meetings with were factors that difficulted the implementation of the IEP. In regard to the program, this type of training requires more time for participants to review and improve its practices. The implementation of the IEP development of practice is complex, as it requires the involvement of all the people involved in the situation to think how to systematically plan the short, medium and long term throughout the school career of each TSSE. Future studies could be to increase the knowledge about how the IEP can be implemented, the impact of the adoption of this practice in the schooling process of TSSE. Legal dispositions to ensure the IEP should be adopted in our country, to improve and monitor the quality of TSSE education, both in inclusive settings as in those specialized.
Métodos de avaliação da musculatura do assoalho pélvico feminino
(Universidade Federal de São Carlos, 2013-12-02) Pereira, Vanessa Santos; Driusso, Patricia; https://lattes.cnpq.br/7455079159323235
Proper assessment of the pelvic floor muscles is essential for the correct pelvic floor dysfunctions treatment. However, currently there is not a method considered as the gold standard assessment. Therefore, this thesis aimed to evaluate the reliability of different methods to normalize pelvic floor muscles electromyography (EMG) and the determination of the correlation among vaginal palpation, vaginal squeeze pressure, EMG and ultrasonographic variables of female pelvic floor muscles. For the first aim, we evaluated 30 women aged (23,9 ±3,2 years), nulliparous, with no reports of pelvic floor dysfunction. For EMG normalization, signals were acquired during four different tasks were performed with the vaginal probe in situ: pelvic floor maximal voluntary contraction (MVC) and three daily activities with increased intra-abdominal pressure (coughing, Valsalva maneuver and abdominal contraction). The results showed that the normalization of pelvic floor muscles EMG by either peak RMS of pelvic floor MVC or mean and peak RMS of abdominal contraction has excellent reliability. To analyze the correlation between the different methods of pelvic floor evaluation we evaluated 80 women and it was carried out the digital palpation, perineometry, EMG and ultrasound. It was observed that there is a positive strong correlation between digital palpation and vaginal pressure, besides positive moderate correlation between the function and vaginal pressure contraction and RMS normalized by abdominal contraction (0.59 and 0.63, respectively), and between movement of bladder neck in relation of pubic symphysis (0.51 and 0.60, respectively). In conclusion, the results demonstrated that the normalization of pelvic floor muscles EMG by the mean and peak RMS of abdominal contraction and by the peak RMS of pelvic floor MVC should be indicated in studies involving EMG evaluation of pelvic floor muscles in young, nulliparous and free from pelvic floor dysfunction women. In addition, the moderate to weak correlation between the evaluation methods indicates that using more than one method can be positive in the assessment of pelvic floor muscles.
Proposição de um método de gestão da satisfação dos clientes baseado na integração das normas ISO 9001, ISO/TS 16949 e NBR 15100
(Universidade Federal de São Carlos, 2013-12-02) Silva, Erika Cristina da; Oprime, Pedro Carlos; https://lattes.cnpq.br/9291517431456908; https://lattes.cnpq.br/5843597031618561
The measurement of customer satisfaction has become a process of extreme importance to organizations on the competitive landscape in which they find themselves today. For this reason, there is a variety of publications of this subject. However, few are linked or cite references to quality standards. Another relevant fact is the lack of publications on the integration of industry quality standards, with the majority only addresses the integration of ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 (Occupational Health and Safety) and SA 8000 (Social Responsibility). Therefore, it is concluded that there is a lack of published methods that manage the information of customer satisfaction for applications in organizations that have certificates in various industry sectors quality standards. This research included a case study in a large steel company that has the characteristics to perform it and this resulted in the proposal of a method for managing customer satisfaction consisting of 14 steps, which present practices and activities that should be undertaken by the organization. To achieve this goal it was considered the standard ISO 9001 and two industry standards (ISO/ TS 16949 and NBR 15100), a matrix for integration the satisfaction requirements of the three standards, two theoretical models for measuring customer satisfaction and the context in which the organization operates.