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Propostas de melhorias na gestão de contratos da Universidade Federal de São Carlos por meio da gestão por processos
(Universidade Federal de São Carlos, 2020-05-13) Ture, Vanessa Stevan; Lizarelli, Fabiane Letícia; https://lattes.cnpq.br/4525431419326559; https://lattes.cnpq.br/6567224880085922
The contracting of outsourced service companies is one of the main concerns with regard to contracts in the Public Administration, due to the complexity of monitoring and inspection, as well as because they represent high value contracts. In order to manage the execution of this type of contracting, contract management is essential to minimize the risk of damage to the public interest and damage to the treasury. Considering that the Federal University of São Carlos - UFSCar, as a federal institution of higher education, needs to have services through outsourced companies, which help in reaching the core activities, considering that UFSCar must follow all the current laws that determine and guide for a contract to be successful, as Normative Instruction n° 05/2017, which defines procedures for this type of contract and is still in the implementation phase in the institution object of this work, the present research, carried out through a study case study, it aims to contribute to improving the management and inspection of outsourced service contracts at the São Carlos campus at UFSCar through process management. For this, a mapping and analysis of the current situation of the hiring process of outsourced workers was carried out and, as a complement to the data collection, a structured interview with contract inspectors was carried out. Thus, as a product of the present work, sixteen proposals were generated with opportunities for improvement, divided into three categories: proposals related to Normative Instruction n° 05/2017, proposals generated with the interviews and proposals by the author of this work. In addition, it was possible to advance in some proposals, with the application of management tools for processes that resulted in the projection of future situations, as well as planning suggestions and models of procedures for contract management.
Gestão da mudança educacional nas escolas da Inspetoria Madre Mazzarello
(Universidade Federal de São Carlos, 2020-05-13) Machado, José Ronaipe das Neves; Conti, Celso Luiz Aparecido; https://lattes.cnpq.br/6967887143687279; https://lattes.cnpq.br/3944175066860793
This qualitative research presents as its central goal the analysis of the educational change process management accomplished by the schools within the Inspetoria Madre Mazzarello. The research intends to deepen the knowledge regarding the processes and dynamisms that bring about efficacy and success to an education change process. The data interpretation and analysis were carried about upon the establishiment of the analysis categories, which were inductively developed, and its theoretical referential was the educational change process literature. Data were gathered upon open interviews and quiestionaires adhibition. Data were analyzed based on the Content Analyiss theoretic-methodological approach and premises, as well as on its tecniques, applying the support, resources and tools of computer softwares in order to treat and organize the same data. Analysis resulted in the establishement of six categories, which made it possible to proceed to data interpretation: communication management, organizational management, pedagogical management, change theory and meaning, stages of change process, and actors involved in the change process. Each analysis category contributed to understand and identify the factors tha affected the educational change process management within the Inspetoria Madre Mazzarello, emphasizing how respondents identify the factors that positively affected the Effective Practice Project and how they concurred to its success. Those factors are related to: the attention to the communicational process in order to achieve adhesion, engagement, and commitment; necessity of contextualizing the proposal to each school reality; the centrality of pedagogical related issues, including the teaching and learning process, teachers training, support and follow-up, and leadership commitment; the attention to the way upon which people elaborate meaning and develop an implicit change theory; the organization and understanding of the change process, accordingly to the demands and challenges inherents to each stage comprised in the same process, that is, initiation, implementation, and institutionalization; the demand to promote the envolvement of the multiple groups of people who are envolved with the change process.