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Tessituras teórico-conceituais sobre Inovação: uma análise das pesquisas brasileiras no âmbito dos Programas de Pós-Graduação em Ciência da Informação
(Universidade Federal de São Carlos, 2023-10-17) Carlucci, Renan Augusto; Castro, Fabiano Ferreira de; https://lattes.cnpq.br/7124931056289027; https://orcid.org/0000-0002-8712-2654; https://lattes.cnpq.br/0842946668425855; https://orcid.org/0009-0007-6536-447X
Innovation has been the subject of study across various domains of knowledge. Within the field of Information Science, there exists a diversity of approaches to the theme. Consequently, the question arises: how has innovation been conceptualized and addressed in the research published by Postgraduate Programs in Information Science in Brazil? To address this query, the study aimed to investigate scientific publications expressed through dissertations and theses defended in the field of Information Science within the Brazilian context. The objective was to map the scientific production on the topic of innovation within dissertations and theses defended in Brazilian Postgraduate Programs in Information Science, with the aim of identifying: a) the conceptualization of innovation in the conducted research; b) the approaches employed in addressing innovation; c) the bibliography utilized in constructing the conceptual framework; and d) networks of cited works. Characterized by a descriptive and exploratory methodology, the research adopted the Systematic Literature Mapping (SLM) method to support the discussion and develop a theoretical framework for the innovation theme within the Brazilian Information Science community. Seventy-two works were identified, comprising 47 master's dissertations and 25 doctoral theses that explicitly addressed the concept of innovation. The results presented encompassed the mapping of concepts and approaches used in the innovation domain, the authors who produced the academic-scientific works, the bibliography utilized to support the epistemological conception of the concept, and the network of cited works. In the realm of scientific research, innovation concepts manifest along 03 (three) central domains: epistemological, historical, and economic-industrial. It was concluded that Innovation is a topic of research agenda within Information Science, considering information and knowledge as foundational elements in the inventive process, which precedes the emergence of innovation. Notably, innovation is characterized as an applied invention, whose utility and scope present as a viable solution to a specific need within a given context.
Percepções de trabalhadores da saúde sobre o processo de acreditação hospitalar: benefícios e oportunidades de melhorias
(Universidade Federal de São Carlos, 2023-10-17) Cavalheiro, Mariana Digieri; Rossit, Rosana Aparecida Salvador; https://lattes.cnpq.br/3333865775403342; https://orcid.org/0000-0002-0563-7188; https://lattes.cnpq.br/0048091396366726; https://orcid.org/0000-0001-7204-2355
Hospital accreditation helps healthcare institutions gain competitive advantages, enabling them to continuously develop and adapt to successive changes in the workplace while pursuing quality in the services offered to their patients. Quality is determined by seven pillars: effectiveness, efficiency, optimization, acceptability, equity, and legitimacy, which demand professional receptivity to their activities. Professionals who possess knowledge and dedication towards their roles can accomplish the objectives of the quality policy, which strives for continuous improvement to benefit all parties within the organization. This study aimed to analyze the perception of healthcare workers regarding hospital accreditation to identify the benefits, challenges, and opportunities for improving work processes and healthcare quality. It was a descriptive-exploratory field study with a qualitative-quantitative approach. The Hospital Accreditation Process Perception Assessment (HAPPA) tool was designed with Likert scale items encompassing topics corresponding to ONA's (National Accreditation Organization) levels I and II along with open-ended questions that was formed and applied in person to 200 healthcare workers at an oncology referral hospital in the central-west region of São Paulo State. The institution has around 2,000 employees working various shifts and hours. Inclusion criteria were: being a hospital worker at all levels of education, functional literacy, and at least six months of work experience. The results showed that workers perceived accreditation as important, but expressed a need for improvement and greater professional recognition. Benefits of accreditation include improving customer satisfaction, standardizing procedures, nurturing a culture of safety, and providing opportunities for training enhancement. The challenges and difficulties indicate the necessity of collaborating among team members, having appropriate staffing for safe care delivery, and sustaining the changes made. These elements highlight the importance of complementary strategies to certification, such as continuing education - a possibility for updating professionals; aligning work processes; developing interpersonal and interprofessional relationships and collaborative practices and strengthening the organizational culture; and shared management, "giving a voice" to workers and making them aware of the importance of accreditation in the search for improvements in the quality of care, with a view to greater adherence and participation. In conclusion, the results of this study offer support for planning, since the difficulties pointed out and the need to promote the engagement of all the actors working in the institution are extremely important for improving hospital accreditation processes, through the development and involvement of the team. Additionally, the APPAH has undergone restructuring and improvement to integrate ONA III-related aspects. It can be distributed and utilized in all hospital institutions, regardless of their current certification level, to gather data and enhance staff awareness.