In the past two decades, the manufacture companies have been faced significant changes in their business area, and the most evident and important was occurred in productive, organizational, technological and financial ...

The questions on food quality and food safety are main problems to elaborate healthy agri-food products from ecological process. Those factors, associated with the increasing agri-food sector s competitiveness are basics ...

The purpose of this study is to investigate the implementation of Enterprise Resource Planning (ERP) in small and medium enterprises (SME) in whom it says respect to the Business Processes Modeling (BPM) use. Until little ...

The study of the relationship between aging, experience and competence has gained great attention because of the paradox faced by industries related to age and knowledge of its workers. You can see inexperienced young ...

Nowadays supply chains have grown in size and complexity. In this environment, unforeseen events (ruptures) in the flow of goods, services or information can occur unexpectedly, having increasingly significant impacts ...

This work deals with the analysis of queueing systems for Call Centers regarding the possibility of the customer abandon the system before being served, due to his/her impatience. The Call Centers are service organizations ...

The operation strategy is responsible for key decisions of activities to be perform by the function of production, in order to achieve competitive advantage in the market. Therefore, studies on the operations strategy are ...

The insurance market in Brazil and in the world is passing through a considerable growth in its business. This growth is followed by an increasing level of claims that impact directly the results of the insurances companies ...

The Statistical Process Control (SPC) is recognized in the literature as one of the main tools for controlling and improving the quality and productivity. The control chart is a central element of the SPC; and these, ...

The Transaction Costs Economics is an important analytical tool in the study of microeconomic organization of firms, especially concerning governance structures adopted by them. Although it is a widespread theory, as the ...