Elaboração de um processo de teste com base em um estudo de caso real

Abstract

Small companies face barriers to either implement or enhance their software testing processes due to the lack of experts in testing, the lack of resources and difficulties to adapt testing-related maturity models to a particular context. The goal of this research is devising a strategy that can be applied by software companies to the definition of testing processes, or even to the enhancement of the current company s process. The strategy for the definition of testing processes has been built upon the results of a case study of a small software development company. In such case study, we have characterized the company s current testing process and, based on it, we have devised a new process that relies both on the TMMi reference model and on the results of a survey that has gathered the opinion of professionals in software testing. The three main contributions of this research are: (i) a reduced test process model as a result of the mentioned survey; (ii) a newly devised testing process for the case company; and (iii) a strategy for the definition of testing processes devised from the case study, which is based on the TMMi reference model and on the opinion of software testing professionals. The sequence of steps performed in the case study enabled us to establish a testing process that takes into consideration the TMMi model and other company s particularities, thus resulting in a process whose focus is on quality. Performing such steps enables the company to evaluate and enhance its testing process whenever required.