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Análise da relação entre as práticas ambientais e a qualidade dos serviços percebidos em uma biblioteca universitária
(Universidade Federal de São Carlos, 2017-08-25)
University libraries provide an important service to the academic community, because they provide informational support for the dissemination of knowledge, and of it operates in the area of service rendering, it is susceptible ...
O mapeamento da aprendizagem organizacional no Bacharelado em Ciência e Tecnologia diante das especificidades da UFABC
(Universidade Federal de São Carlos, 2017-06-13)
This dissertation presents a case study with the objective of identifying aspects that describe how the organizational learning process occurs in the administrative and academic management of the Bachelor's Degree in Science ...
Indicadores de sustentabildiade : um estudo da evolução do conhecimento na área da Administração Pública
(Universidade Federal de São Carlos, 2017-11-27)
In a context of multilateral agreements, such as Agenda 21, which states and governments receive the delegation the responsibility for elaborating strategies and sustainable developments plans, knowledge about sustainability ...
Ministério Público Federal, cidadania, justiça e planejamento estratégico
(Universidade Federal de São Carlos, 2017-12-13)
This dissertation sheds light majorly on the social action of the Brazilian Federal Public Prosecutor’s Office in the enlargement of access to justice and promotion of citizenship and, secondly, by the model of public ...
A experiência da democracia participativa em Ribeirão Preto : estudo de caso no Conselho Municipal da Saúde
(Universidade Federal de São Carlos, 2017-09-15)
Encouraged by the Federal Constitution and the federal legislation that followed its promulgation, the experience of participatory democracy involved the creation of municipal councils, the holding of conferences, public ...
Modelo de satisfação de estudantes na Educação Profissional : integrando qualidade em serviços, resultados da aprendizagem, empregabilidade, imagem, valor e lealdade
(Universidade Federal de São Carlos, 2017-09-14)
Student satisfaction is a response from the student evaluation regarding several aspects of the educational experience. The objective of this study is to investigate the effects of service quality, learning outcomes, ...
Mapeamento de processos e complexidade de um Departamento de Patrimônio de uma IFES
(Universidade Federal de São Carlos, 2017-09-11)
Public organizations management has undergone major changes in order to modernize. One way to achieve this goal is to modernize People Management. One approach is People Management by Competencies (PMC). PMC incorporates ...
Diretrizes para construção de políticas de acesso e permanência para programas de pós-graduação : o caso UFSCar
(Universidade Federal de São Carlos, 2017-09-13)
The main objective of this research was to construct guidelines for a future formulation of policies of access and permanence for students from disadvantaged economic sectors, based on the current legislation, that intend ...
Proposta de consolidação do processo de descentralização da execução orçamentária e financeira da UFSCAR
(Universidade Federal de São Carlos, 2017-10-09)
Federal University of São Carlos – UFSCar, started in 2007 a decentralization process that initially led to the implementation of the Sorocaba Campus, such as the implementation and significant enlargement of the undergraduate ...
Dimensionamento da força de trabalho de servidores técnico-administrativos em universidades federais de ensino : um estudo de caso com aplicação piloto em uma unidade administrativa da UFSCar
(Universidade Federal de São Carlos, 2017-09-15)
The issue of workforce sizing, as part of human resource planning, is not something new, but in the public administration, and particularly in federal universities it becomes more complex. Having a scalability model, with ...