Public sector innovation is an issue that needs further study, as this approach is more widespread in private organizations. With the historical changes brought about by technological transformations and, more recently, ...

The Mercosur - European Union Association Agreement was finalized in June 2019, after approximately 20 years of negotiation. The member countries and other actors had divergent interests and expressed their opposition ...

The concept of customer experience has been widespread in different industrial and service sectors as a positive customer experience in relation to a product, brand and services has the ability to increase levels of ...

This paper investigates the transformations in the last 30 years in the Rectors' and Presidents' profiles of higher education institutions in the southeastern region of Brazil based on the analysis of their trajectories. ...

This work aimed to comprehend the process of implementation of the National Policy for the Homeless Population considering the institutional arrangement in which it is inserted, and the identification of the state capabilities ...

This work aims to deepen the theme of telework in public servisse brazilian, observing the potentials and gaps, aiming to analyze and describe the possible benefits for the institution, for the servers and for society as ...

With effort to face great challenges of public management modernization in Brazil, whose embryo were the experiences verified in the United States and England, which became known as the New Public Management, Decree 5,378 ...

The interest of this work is to deepen the socioeconomic issue experienced by rural producers, seeking to incorporate the complexities that are and may become part of the execution of a public policy, in this case, Pronaf. ...

The changes in Brazilian legislation, which took place after the 2003-2016 cycle, decreed the end of the neodevelopmentalist period, whose societal concern gives way to the neoliberal proposal, marked by a fiscal austerity ...

The empirical study was carried out through a survey, using an electronic questionnaire as a data collection instrument, which obtained a sample of 49.3% of the 136 Masters graduated from the Professional Master's Program ...