Gestão de suprimentos e oportunidades de melhoria: estudo de caso em uma montadora de equipamentos médico-odontológicos

Abstract

The importance of supply management for the medical-dental equipaments assemblers due to its contribution to the success of their business strategies, since more efficient delivery operations ensure the profitability of these companies. Such operations are based on the supply of parts and components with the desired quality in the required quantity, on schedule and at competitive costs. This paper analyzes the supply management of a medical-dental equipaments assembler, aiming to propose improvements in the practices currently adopted and thereby increase the performance of this important role at the company studied. To fulfill this objective, first developed a theoretical framework in order to develop a thorough knowledge of the subject, studied the industry and also to establish a conceptual framework focused on field research. Was then carried out a case study in the exploratory character of the analyzed company. The description of the results involved a comparison of the practices adopted in the enterprise with the theory of supply management, allowing the proposition of improvements, as gaps, which should provide the elevation of performing this important function in the company studied were found.