Benefícios de projetos Lean Seis Sigma em uma empresa do setor de eletroportáteis

Abstract

Among the main success factors that companies must take into account, the search for ever higher standards of productivity, quality and process control stands out. In this perspective, the objective of this work is to present an analysis of the benefits of projects based on the Lean Six Sigma approach, taking as a case study a multinational company in the sector of small appliances in Brazil. This method consists of the integration of elements of Lean Manufacturing, which aim to rationalize value flows by reducing waste, to the Six Sigma precepts, which attempt to systematize, analyze and control variation in processes - aiming at obtaining superior quality. This work is guided by a case study on the changes made to the accommodation of Lean Six Sigma in monitoring performance in such a company, based on the structure of a dashboard of performance indicators - adopted for visualization of the main processes - as well as well as the benefits of developed improvement projects.