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Reforma trabalhista no Brasil: análise crítica e possíveis impactos
(Universidade Federal de São Carlos, 2019-09-20)
This research analyzed the recently approved Labour Reform (Law No. 13,467 of November 2017), presented by the president Michel Temer in his government. It aims to associate this Reform with the neoliberal policy prescription ...
Atendimento cível em unidade da Defensoria Pública do Estado de São Paulo: propostas de melhorias através da gestão por processos
(Universidade Federal de São Carlos, 2020-08-14)
The Public Defender's Office is the body responsible for the realization of the constitutional right to full and free legal assistance to those who prove insufficient resources, not acting, however, in the labor, electoral ...
Os povos indígenas e sua produção acadêmica no âmbito do Programa de Ações Afirmativas da UFSCar
(Universidade Federal de São Carlos, 2019-09-19)
This study analyzes and characterizes the monographs presented by native Brazilian people graduated between 2014 and 2017 who ingress on undergraduate courses through the Affirmative Actions Program of the National University ...
Melhoria de serviços públicos: aplicação da abordagem Lean para redesenho do processo de emissão de diplomas de pós-graduação em uma IFES
(Universidade Federal de São Carlos, 2019-03-18)
Public organizations tend to be more bureaucratic and because of that, they pay more attention to the control of procedures and observance of standards, and less attention to the achievement of results. The Lean approach ...
Proposição de melhorias do processo de compras em departamentos acadêmicos da Universidade Federal de São Carlos através da gestão por processos
(Universidade Federal de São Carlos, 2018-08-24)
The Purchasing Management plays an increasingly important role at the Federal University of São Carlos (UFSCar), once the responsible team, which also includes the Purchasing Department, works in an integrated way to enable ...
Análise da institucionalização do Programa de Aquisição de Alimentos (PAA) na CEAGESP: o caso do CEASA de Araraquara (SP)
(Universidade Federal de São Carlos, 2016-03-14)
The food security issue has entered the public agenda after the World War II, when some countries started acting to eradicate poverty and hunger (SIMON, 2012). In Brazil, the issue became relevant after 2003, when the ...
Fiscalização de contratos: proposta de aprimoramento a partir de um estudo em campi selecionados do IFSP
(Universidade Federal de São Carlos, 2020-10-02)
Aiming to identify and classify the weaknesses and virtues of the inspection contracts system in selected campi of the IFSP, in the period from 2013 to 2019, for cleaning and security contracts, this research brings notes ...
Análise do processo dos pedidos de recurso dos estudantes de graduação da UFSCar
(Universidade Federal de São Carlos, 2020-12-15)
The General Regiment of Undergraduate Courses at the Federal University of São Carlos - UFSCar reserves the right to ask the Undergraduate Dean regularly to analyze and reconsider, through appeal, situations such as loss ...
Impactos da COVID-19 nas práticas de Experiência dos Pacientes em hospitais brasileiros: uma pesquisa de levantamento com os profissionais de saúde
(Universidade Federal de São Carlos, 2021-03-12)
The concept of customer experience has been widespread in different industrial and service sectors as a positive customer experience in relation to a product, brand and services has the ability to increase levels of ...
Inovação no setor público: percepção de uso do Sistema Eletrônico de Informações (SEI) por servidores da Pró-Reitoria de Gestão de Pessoas da UFSCar
(Universidade Federal de São Carlos, 2021-02-11)
Public sector innovation is an issue that needs further study, as this approach is more widespread in private organizations. With the historical changes brought about by technological transformations and, more recently, ...