Diretrizes de melhoria na relação entre liderança e equipe a partir da percepção dos envolvidos: estudo de caso em uma empresa de consultoria

Abstract

As leadership teams evolve, new perspectives emerge. There's a deeper interaction between leaders and team members, fostering collaboration and friendship, leading to positive impacts for organizations. This paper aims to understand the dynamics between leadership and teams, hypothesizing and proposing improvements based on their perceptions. Employing a case study methodology, qualitative and quantitative interviews are conducted with a sample of 55 participants, exploring their views on the relevance of relationship quality in the workplace. The research emphasizes the significance of recognition, feedback, and trust in leader-follower dynamics, noting disparities between managers and employees. It suggests enhancements, such as strengthening interpersonal relationships and promoting constructive feedback, while acknowledging study limitations and potential response biases.