Violência relacionada ao trabalho em saúde: vivências dos trabalhadores de enfermagem

Abstract

To understand violence related to health work from the perspective of nursing workers. Method: This is a qualitative study which was carried out at different points in the Health Care Network, without a geographical cut-off, with nursing professionals who had previously taken part in the study "Association between psychosocial aspects and sleep characteristics with musculoskeletal symptoms and depression in health workers - a longitudinal study" and had indicated that they had suffered some kind of offensive behavior at work. Data was collected through individual online interviews guided by a script with semi-structured questions. The data was recorded, transcribed and analyzed using thematic content analysis. Results: 38 nursing workers (89.5% female) had suffered some kind of offensive behavior at work, 23 nurses, 12 technicians and three nursing assistants. All were invited to take part in the interview, but 28 did not return their messages, one indicated that they did not wish to be contacted and two refused to take part, making a total of seven participants. Three categories of analysis emerged from the interviews: violence in practice and its impacts; health management as a cause of violence; health education as a way of combating violence. Conclusion: The findings of this study show the reality experienced by nursing workers in relation to work-related violence, providing support for discussion of the subject and the development of strategies that contribute to the development of preventive measures.