Proposta de modelo de avaliação de fornecedores do Programa de Aquisição de Alimentos do município de São Carlos - SP
Tanaca, Eline Keiko Tsutiya
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The changes occurred in the agricultural scenario after the markets deregulation have resulted in the need for public policies to family farmers. Through a Federal initiative, in the 2003 Food Purchase Program PAA has started, in this program family farmers sell their production at the municipal institution, as the Municipal Agriculture and Food Supply-SMAA in São Carlos city. The purchased products from the PAA are intended for popular restaurants and the food bank in the city. The PAA development became necessary to have a model that constantly evaluates the suppliers performance. To this end, this dissertation proposes a model for the suppliers evaluation using a scorecard to evaluate and to rank the performance of family farmers in the PAA in São Carlos city SMAA. In the theoretical framework the themes related to family farming, logistics and supply chain management, measurement and evaluation of performance and perfect order fulfillment were used. In order to develop the case study, the data were collected from the SMAA through interviews and semi-structured questionnaires applied to the program equip. Supported on the information obtained, we designed a model that seeks to reconcile the needs of the SMAA with the requirements of a perfect order. The model evaluates suppliers through the indicators of uniformity, maturity level, pests and diseases, timely, complete delivery and future delivery. These indicators are given different weights according to the importance assigned by the SMAA. The application of the pilot test occurred in a sample of eight suppliers and it resulted in some modifications in order to facilitate its application. The model application can provide higher quality products, meeting the demand of popular restaurants and food bank and allow the SMAA seek improvement actions with suppliers and contribute to the supply of products served is constant to this segment of the population.