Fatores influentes da satisfação no trabalho de servidores públicos da Universidade Federal de São Carlos
Abstract
The main objective of this study was to highlight and analyze the factors present in the work
environment that influence the satisfaction of the technical-administrative employees of the
Federal University of São Carlos, who work in Academic Departments. The theoretical
framework adopted was Locke's Theory of Work Satisfaction, along with the interaction of
other psychosocial aspects related to work, such as Motivation; Sense, Health and Ability to
Work; Personal Identity; Organizational Identity; And the question of Leadership. Through
the application of questionnaires, among them, the Satisfaction Questionnaire at Work S20 /
23 - adapted to the Brazilian reality, a descriptive and exploratory research was carried out.
An analytical survey and logistic regression were used to analyze the data. The survey had a
very significant sample, covering 124 individuals out of a total of 147 possible, considerably
increasing the reliability of the data obtained, mainly in relation to the data found in
Questionnaire S20 / 23, with significantly higher Cronbach's alpha indices. Once verified the
degree of satisfaction of the researched agents, it was possible to evidence some factors that
may be affecting the organizational behavior of the subjects studied in a way that leads them
to the dissatisfaction and that can not be neglected by the organization. In this sense, this
work contributed to a better analysis and understanding of job satisfaction within the public
organizational context, pointing to ways of creating and consolidating in the individual a
sense of belonging that does not come substantially through extrinsic rewards, but mainly
through Rewards, where leadership has a primordial role that, together with the institutional
mission, are fundamental for the good progress of the organizational flows of the University
and of organizations in general.