Modelos de maturidade para gestão de custos em sistemas de saúde

Abstract

Considering the particularities of public health systems, the context in which processes and resources are complex when compared to other sectors, the search for excellence and for scientific data and evidence that promote management improvement is constant. It is essential for these institutions that specific areas, such as cost management, function efficiently and can support strategic management. The New Public Management, which presents a paradigm shift in the management of public institutions, suggests, among other practices, the use of private sector techniques in the public sector. One of the tools to be used are Maturity Models, organizational management tools that promote simultaneous innovation, quality improvement and cost reduction. It should be noted that such models are already present in studies on the health sector, but without a specific focus on cost management. The present research aims to propose a maturity model for cost management in public health systems. Through literature analysis, references are found that support the construction of the conceptual bases of the model. The main contribution of the research is the inclusion of specific bases for cost management in concepts and structures already built in consolidated models.